The best website feedback tools
Compare the best website feedback widgets and visual feedback tools: Bopmigo, Usersnap, Userback, Marker.io, BugHerd and Gleap.
A website feedback tool puts a Feedback button on your site so visitors and customers can tell you what’s wrong. The best ones make it quick for them and clear for you.
Quick comparison
| Tool | Starting price | iPhone apps | Best for |
|---|---|---|---|
| Bopmigo | $19/month | Every plan | Clear reports from real users and testers |
| Userback | Free for 2 seats | Business Plus plan ($199/month) and up | A free plan with session replay and a roadmap |
| Usersnap | €49/month for 2 seats | Premium plan (€459/month) and up | Surveys and feature voting alongside bug reports |
| Marker.io | $59/month for 3 seats ($39 billed yearly) | Websites only on the pricing page | Teams who send every report to Jira or Linear |
| BugHerd | $50/month for 5 members ($42 billed yearly) | No native app support listed | Agencies collecting client comments on websites |
| Gleap | $29/month for 1 seat ($35 monthly) | Yes | A full support desk with live chat and AI answers |
1. Bopmigo
People press Feedback, write one line and send it. Bopmigo adds a screenshot and the technical details, asks one short follow-up only when something important is missing, and summarizes the report for you. Reports about the same issue are grouped, and you can reply right where the person reported.
- Price: Pro is $19/month ($15 billed yearly) for 3 people. Team is $49/month with unlimited teammates.
- iPhone apps: Yes, on every plan (iOS 16+)
2. Userback
Userback collects visual feedback, bug reports and feature requests, with session replay and a public roadmap.
- Price: Free for 2 seats. Team is $49/month for 5 seats ($39 billed yearly). The mobile SDK starts on Business Plus at $199/month.
- Good if: you want a free plan to start with; You want session replay, surveys and a public roadmap in one place.
- Watch out for: mobile app feedback needs the $199/month plan.
- Bopmigo vs Userback
3. Usersnap
Usersnap is a customer feedback platform with bug reporting, surveys and feature request collection.
- Price: €49/month for 2 seats. Mobile app support starts on Premium at €459/month.
- Good if: you want surveys, NPS and feature voting in the same tool as bug reports; You need many project types and detailed form customization.
- Watch out for: mobile app feedback is only on the most expensive self-serve plan.
- Bopmigo vs Usersnap
4. Marker.io
Marker.io is a website feedback and bug reporting tool built around sending reports into issue trackers like Jira and Linear.
- Price: $59/month for 3 seats ($39 billed yearly). Team is $199/month for 15 seats.
- Good if: you live in Jira, Linear or another tracker and want every report to land there automatically today; You want a browser extension your QA team can use on any site without installing anything.
- Watch out for: the price climbs fast once more than three people need access.
- Bopmigo vs Marker.io
5. BugHerd
BugHerd lets clients and teams pin comments to elements on a live website, then manage them on a task board.
- Price: $50/month for 5 members ($42 billed yearly). Premium is $150/month for 25 members.
- Good if: you run an agency and want clients to comment on a staging site before launch; You want a built-in task board for website changes.
- Watch out for: clients find the pin-and-comment sidebar heavy for a quick “this is broken”.
- Bopmigo vs BugHerd
6. Gleap
Gleap is a customer support platform with live chat, an AI support agent, a help center and in-app bug reporting.
- Price: $29/month for 1 seat ($35 monthly). Team is $149/month. AI usage is billed separately.
- Good if: you want live chat, a help center and AI support answers in one product; You support customers on many channels like WhatsApp and email.
- Watch out for: you only need bug reports and feedback, not a full support desk.
- Bopmigo vs Gleap
What to look for
- One line to install, or a few clicks in Webflow, WordPress or Shopify.
- Fast to use: people won’t fill in a long form.
- Works on phones as well as desktop.
- Reports by email if your team doesn’t want another inbox.
Prices are from each tool’s own pricing page, checked in November 2026.