The best feature request tools
Compare feature request tools: Bopmigo, Canny, Userback, Usersnap and Gleap, on price, where requests come from and how they are grouped.
A feature request tool should show you what customers need most, without making them hunt for a voting board. Here are the options and who each suits.
Quick comparison
| Tool | Starting price | iPhone apps | Best for |
|---|---|---|---|
| Bopmigo (top pick) | $19/month | Every plan, plus Android with Flutter | Clear, complete reports from real users and testers, by inbox or email |
| Canny | Free for up to 25 tracked users | Not listed | Public feature voting boards and roadmaps |
| Userback | Free for 2 seats | Business Plus plan ($199/month) and up | A free plan with session replay and a roadmap |
| Usersnap | €49/month for 2 seats | Premium plan (€459/month) and up | Surveys and feature voting alongside bug reports |
| Gleap | $29/month for 1 seat ($35 monthly) | Yes | A full support desk with live chat and AI answers |
1. Bopmigo
Our top pick. People press Feedback, write one line and send it. Bopmigo adds a screenshot and the technical details, asks a short follow-up when something important is missing, and summarizes the report for you.
- Reports you understand the first time: a screenshot, the page or screen, the device and a summary of what happened and what they expected.
- A short follow-up when something important is missing, asked while the person is still looking at the problem.
- Similar reports grouped, so you see what affects the most people and fix it once.
- Websites and mobile apps (iPhone, and Android with Flutter) on every plan, in one inbox, from $19/month.
- Reports by email if you prefer, or only by email, with nothing kept in Bopmigo.
- Reply where they reported: in your site, in your app, or by email.
- Private details covered on the device, before anything is sent.
- Live in minutes: one line on a website or website builder, a Swift or Flutter package in your app.
- Price: Pro is $19/month ($15 billed yearly) for 3 people. Team is $49/month with unlimited teammates.
- Trial: 7 days, no card
- Good for: product teams, app developers, agencies and startups who want reports they can act on.
2. Canny
Canny collects feature requests on voting boards and shares them on a public roadmap and changelog.
- Price: Free for up to 25 tracked users. Pro is $79/month billed yearly.
- Best for: Public feature voting boards and roadmaps.
- Watch out for: it is made for feature requests, not for reporting problems with a screenshot.
- Bopmigo vs Canny
3. Userback
Userback collects visual feedback, bug reports and feature requests, with session replay and a public roadmap.
- Price: Free for 2 seats. Team is $49/month for 5 seats ($39 billed yearly). The mobile SDK starts on Business Plus at $199/month.
- Best for: A free plan with session replay and a roadmap.
- Watch out for: mobile app feedback needs the $199/month plan.
- Bopmigo vs Userback
4. Usersnap
Usersnap is a customer feedback platform with bug reporting, surveys and feature request collection.
- Price: €49/month for 2 seats. Mobile app support starts on Premium at €459/month.
- Best for: Surveys and feature voting alongside bug reports.
- Watch out for: mobile app feedback is only on the most expensive self-serve plan.
- Bopmigo vs Usersnap
5. Gleap
Gleap is a customer support platform with live chat, an AI support agent, a help center and in-app bug reporting.
- Price: $29/month for 1 seat ($35 monthly). Team is $149/month. AI usage is billed separately.
- Best for: A full support desk with live chat and AI answers.
- Watch out for: you only need bug reports and feedback, not a full support desk.
- Bopmigo vs Gleap
What to look for
- Where requests come from: inside your product beats a separate board most customers never visit.
- Grouping: the same need asked five ways should count as one need asked five times.
- Context: the screen and account behind each request.
- Closing the loop: a way to tell people it shipped.
Prices are from each tool’s own pricing page, checked in November 2026.