Canny pricing and tracked-user costs

Compare Canny Free, Pro and Business, understand tracked-user billing and calculate a realistic budget alongside Bopmigo.

Canny Pro starts at $99 per month, or $79 per month billed yearly, for 100 tracked users. Its Free plan includes 25 tracked users. The cost grows with the people whose feedback is attributed in Canny. For a team collecting private reports from websites and mobile apps, Bopmigo starts at $19 per month with up to three teammates.

Current Canny plans

Canny lists five managers on Free, ten on Pro and unlimited contributors on both. Autopilot feedback capture is included across current plans. Check the features and allowance you need before comparing totals. Prices checked November 11, 2026. Canny pricing.

What counts as a tracked user?

A person with an attributed post, vote or comment is tracked. Feedback added on their behalf, including through Autopilot, can count too. Repeated participation by the same person counts as one tracked user. Estimate from the feedback records you will keep. Your total registered users and monthly website traffic are different measures.

The allowance does not reset every month. Canny’s help article also describes when completed feedback and other outstanding posts affect whether someone remains tracked. Review the current rules before forecasting a long-running feedback collection. Tracked-user definition.

Published Pro costs at different allowances

These are selected published tiers. Annual totals equal twelve times the annual monthly equivalent. A larger allowance changes your base subscription even when your team size stays the same. Canny billing tiers.

A budget example for a small product team

Suppose three teammates need to review feedback and your Canny account has 500 tracked users. The published Pro tier is $349 paid monthly, or $279 per month paid annually. The annual subscription total is $3,348. Bopmigo Pro is $19 paid monthly, or $15 per month paid annually, totaling $180 a year, for up to three teammates, three projects and 500 reports each month.

The allowances measure different things. Canny counts people with attributed feedback. Bopmigo counts incoming reports across a workspace, so ten reports from the same person use ten reports. Choose the product workflow and allowance you need before using the price difference to decide.

What can make the Canny bill change?

• More people have feedback attributed to them and the account crosses a tracked-user tier.
• Support integrations and Autopilot add feedback on behalf of customers.
• You choose a different billing interval or need a Business quote for your requirements.

Canny offers a monthly spending limit on paid plans. Its pricing FAQ says that when the limit is hit, feedback from new users stops being tracked. Review this setting alongside the collection you expect. Existing subscriptions may have legacy terms. Canny pricing and billing guidance.

Where Bopmigo fits

Bopmigo gives your customers a Feedback window on a website, in a native iPhone app or in a Flutter app on iPhone and Android. It collects a screenshot and context, asks a short follow-up when needed, and keeps replies with the conversation. Similar requests appear together for review. Your team can also message identified website users and previous reporters from People.

Try one project during the seven-day Pro trial, with no card required. Send a report, answer a follow-up if one appears and read your team’s reply from the same website or app. Start a trial. Review Bopmigo pricing.

Questions before choosing

Compare Bopmigo with Canny, review Canny alternatives or learn how to collect feature requests.