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How to add a feedback button to your Ghost site

Add a Feedback button to your Ghost site in a few minutes, so visitors can report problems and ideas with the page and a screenshot.

Short answer: paste your Bopmigo line into Settings › Code injection › Site footer. Save, and a Feedback button appears on every post and page.

A docs page with the Bopmigo Feedback window open on Idea
It sits in the corner of every page until someone opens it.

Add it to Ghost

  1. 1

    Create your Bopmigo project

    Sign up at bopmigo.com, choose Website, and add your Ghost address. Copy your line from Install snippet:

    HTML
    <script src="https://bopmigo.com/widget.js"
  data-project="YOUR-PROJECT-ID" defer></script>
  2. 2

    Open it

    In Ghost Admin, open Settings and find Code injection.

  3. 3

    Add your line

    Paste your Bopmigo line into Site footer.

  4. 4

    Go live

    Save and open your site.

  5. 5

    Send yourself a test

    Open the live page, choose Feedback and send a short report. It arrives in your Bopmigo inbox (and by email, if you turned that on). Reply, then open Feedback again to see your answer.

Ghost tips

  • Readers can tell you about broken links, typos and paywall problems right where they spot them.
  • If you only want it on some posts, use the code injection box on each post instead of the site-wide one.
  • Add your Ghost address and custom domain to the project in Bopmigo.

What you get in your inbox

A resolved report in the Bopmigo inbox with its summary
Every report starts with what happened and what they expected.
A team reply shown in the Feedback window
Your reply appears where they reported.

Each report starts with a summary of what happened and what they expected, the page, browser and screenshot. Reply and they see it in the Feedback window next time they open it.

What Ghost users tend to report

  • Members who can’t sign in with the magic link.
  • Paywalled posts showing the wrong preview.
  • Requests for topics readers want next.
Two Android phones: a request from the cart page and the team’s reply
Visitors on phones report in a sentence and read your reply on the site.

Your first week

  1. 1

    Day 1: test from a phone

    Most of your visitors are on phones. Send a report from yours and check the screenshot and page are right.

  2. 2

    Days 2 to 5: watch your key pages

    Forms, pricing and checkout pages tell you the most. Reply to every report, even with a short thanks.

  3. 3

    Days 6 and 7: fix the top three

    Group what you heard by page, fix what is quick, and note the rest for next week.

Questions

Can members and non-members both report?

Yes. Anyone reading can open Feedback.

Can I tell who sent it?

Not by default. You can add who is signed in with a few lines; see website options.

Why doesn’t the button show?

Check that the address you’re on is listed in your Bopmigo project, that the change is live, and open a private window in case of caching. If your site has a Content Security Policy, allow https://bopmigo.com.

More: all install guides · website options · install with a coding agent

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