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How to add a feedback button to your HubSpot site

Add a Feedback button to your HubSpot site in a few minutes, so visitors can report problems and ideas with the page and a screenshot.

Short answer: paste your Bopmigo line into Site Footer HTML under Settings › Content › Pages, for all domains. Save, and a Feedback button appears on your HubSpot pages.

A docs page with the Bopmigo Feedback window open on Idea
It sits in the corner of every page until someone opens it.

Add it to HubSpot

  1. 1

    Create your Bopmigo project

    Sign up at bopmigo.com, choose Website, and add your HubSpot address. Copy your line from Install snippet:

    HTML
    <script src="https://bopmigo.com/widget.js"
  data-project="YOUR-PROJECT-ID" defer></script>
  2. 2

    Open it

    Click the settings icon, then in the sidebar go to Content › Pages.

  3. 3

    Add your line

    Choose Default settings for all domains from the domain menu.

  4. 4

    Go live

    Paste your Bopmigo line into Site Footer HTML and click Save.

  5. 5

    Send yourself a test

    Open the live page, choose Feedback and send a short report. It arrives in your Bopmigo inbox (and by email, if you turned that on). Reply, then open Feedback again to see your answer.

HubSpot tips

  • To limit it to one domain, pick that domain instead of the default settings.
  • Landing pages and blog posts both use the site footer, so visitors can report from either.
  • Add every HubSpot domain you use to the project in Bopmigo.

What you get in your inbox

A resolved report in the Bopmigo inbox with its summary
Every report starts with what happened and what they expected.
A team reply shown in the Feedback window
Your reply appears where they reported.

Each report starts with a summary of what happened and what they expected, the page, browser and screenshot. Reply and they see it in the Feedback window next time they open it.

What HubSpot users tend to report

  • Forms that fail on certain browsers, losing leads.
  • Landing pages that look off on phones.
  • Questions about pricing that sales should answer on the page.
Two Android phones: a request from the cart page and the team’s reply
Visitors on phones report in a sentence and read your reply on the site.

Your first week

  1. 1

    Day 1: test from a phone

    Most of your visitors are on phones. Send a report from yours and check the screenshot and page are right.

  2. 2

    Days 2 to 5: watch your key pages

    Forms, pricing and checkout pages tell you the most. Reply to every report, even with a short thanks.

  3. 3

    Days 6 and 7: fix the top three

    Group what you heard by page, fix what is quick, and note the rest for next week.

Questions

Does it replace HubSpot chat?

No, they do different jobs. Chat is for live questions; Bopmigo is for problems, requests and ideas with the page and a screenshot.

Can reports go to email?

Yes. Get each report by email, or email only. See reports by email.

Why doesn’t the button show?

Check that the address you’re on is listed in your Bopmigo project, that the change is live, and open a private window in case of caching. If your site has a Content Security Policy, allow https://bopmigo.com.

More: all install guides · website options · install with a coding agent

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