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How to add a feedback button to your Softr app

Add a Feedback button to your Softr app in a few minutes, so visitors can report problems and ideas with the page and a screenshot.

Short answer: paste your Bopmigo line into your app’s Settings › Custom Code footer field. Publish, and a Feedback button appears on every page.

A docs page with the Bopmigo Feedback window open on Idea
It sits in the corner of every page until someone opens it.

Add it to Softr

  1. 1

    Create your Bopmigo project

    Sign up at bopmigo.com, choose Website, and add your Softr address. Copy your line from Install snippet:

    HTML
    <script src="https://bopmigo.com/widget.js"
  data-project="YOUR-PROJECT-ID" defer></script>
  2. 2

    Open it

    Open your app and go to Settings › Custom Code.

  3. 3

    Add your line

    Paste your Bopmigo line into the footer code field.

  4. 4

    Go live

    Publish and open the published app.

  5. 5

    Send yourself a test

    Open the live page, choose Feedback and send a short report. It arrives in your Bopmigo inbox (and by email, if you turned that on). Reply, then open Feedback again to see your answer.

Softr tips

  • In single-page mode, Softr runs app-level header and footer code once on the first page load. That’s all Bopmigo needs.
  • Portals and client areas are a good fit: clients report problems without emailing you.
  • Add your Softr address and any custom domain to the project in Bopmigo.

What you get in your inbox

A resolved report in the Bopmigo inbox with its summary
Every report starts with what happened and what they expected.
A team reply shown in the Feedback window
Your reply appears where they reported.

Each report starts with a summary of what happened and what they expected, the page, browser and screenshot. Reply and they see it in the Feedback window next time they open it.

What Softr users tend to report

  • Members who can’t see records they expect after signing in.
  • Forms that create duplicate records.
  • Lists and filters that confuse people on phones.
Two Android phones: a request from the cart page and the team’s reply
Visitors on phones report in a sentence and read your reply on the site.

Your first week

  1. 1

    Day 1: test from a phone

    Most of your visitors are on phones. Send a report from yours and check the screenshot and page are right.

  2. 2

    Days 2 to 5: watch your key pages

    Forms, pricing and checkout pages tell you the most. Reply to every report, even with a short thanks.

  3. 3

    Days 6 and 7: fix the top three

    Group what you heard by page, fix what is quick, and note the rest for next week.

Questions

Do my portal users need a Bopmigo account?

No. Anyone using your Softr app can send feedback.

Can I know which client sent a report?

Yes, if you tell Bopmigo who is signed in. See website options.

Why doesn’t the button show?

Check that the address you’re on is listed in your Bopmigo project, that the change is live, and open a private window in case of caching. If your site has a Content Security Policy, allow https://bopmigo.com.

More: all install guides · website options · install with a coding agent

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