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How to collect bug reports with screenshots

Get a screenshot with every bug report automatically, with private details covered, on websites and in iPhone apps.

Short answer: use an in-product feedback tool that takes the screenshot for the person when they report. Asking people to take, find and attach a screenshot loses most reports.

What to look for

  • The screenshot is taken automatically when they report.
  • Typed-in fields, emails and card numbers are covered before it leaves the device.
  • The page or screen and device come with it.
  • It works on phones as well as desktop.

How Bopmigo does this

On websites, Bopmigo captures the visible page when someone opens Feedback. In iPhone apps, testers are offered a report right after they take a screenshot. Private details are covered in both.

Report a problem prompt after a screenshot on iPhone
Testers are offered a report right after a screenshot.
The Bopmigo Feedback window with Problem, Request and Idea
People pick Problem, Request or Idea and write one line.