Questions
Answers to common questions about installing and using Bopmigo.
Will people who download my app from the App Store be interrupted?
Not by default. The “Report a problem?” offer after a screenshot only appears in builds from Xcode and TestFlight. You can change that, or turn it off and use your own button.
How does Bopmigo know who is a tester?
Builds you run from Xcode and builds installed from TestFlight count as testers. Anyone who installed your app from the App Store does not.
What is captured by default?
What the person wrote, their answer to the one follow-up question if they gave one, a screenshot with private details covered, the page or screen, the app version, the device or browser, language and time zone. Nothing about who they are unless you add it.
Can I see the package code?
Yes. The packages you add to your app are open source, so you can read exactly what is captured and sent.
What happens if someone is offline?
In iPhone apps the report is kept on the device and sent when the connection is back. On websites, the draft stays in the Feedback window until it can be sent.
Does the follow-up question slow people down?
It’s a short follow-up, only when something important is missing, and it can always be skipped. If the report is already complete, it sends straight away.
Can I get reports only by email?
Yes. Confirm your email in project settings and turn on Don’t keep reports in Bopmigo.
Which platforms are supported?
Websites and web apps, and iPhone and iPad apps (iOS 16 or later). React Native and Flutter are planned.
Do the people sending feedback need an account?
No. Anyone using your site or app can send feedback.