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How to add a feedback button to your Squarespace site

Add a Feedback button to Squarespace in a few minutes, so visitors can report bugs and ideas with a screenshot, and you get the whole story.

Short answer: create a free Bopmigo project for your Squarespace site, copy the one line it gives you, and paste it into Code injection › Footer. Publish, and a Feedback button appears on every page.

What your visitors get

A small Feedback button in the corner. They pick Problem, Request or Idea and write a line. Bopmigo adds a screenshot with private details covered, and asks a short follow-up when something important is missing, so you don’t have to chase them.

The Bopmigo Feedback window with Problem, Request and Idea
People pick Problem, Request or Idea and write one line.
Bopmigo asking a follow-up question about a vague report
When something important is missing, Bopmigo asks a short question.

Add it to Squarespace

  1. 1

    Create your project

    Sign up at bopmigo.com, choose Website and add your Squarespace address.

  2. 2

    Copy your line

    Bopmigo shows your install line under Install snippet:

    HTML
    <script src="https://bopmigo.com/widget.js"
  data-project="YOUR-PROJECT-ID" defer></script>
  3. 3

    Open Squarespace

    Open your site settings and find Code injection (under Advanced or Developer tools, depending on your dashboard).

  4. 4

    Paste it

    Paste your Bopmigo line into Footer.

  5. 5

    Save and go live

    Save.

  6. 6

    Send a test report

    Open the published page from a phone or another browser. Choose Feedback and send a short report using sample information. Open it in your Bopmigo inbox and check the message, page address and available screenshot.

  7. 7

    Check the reply

    Reply from your inbox. Return to the browser that sent the report and open Feedback to read the response. If you enabled email delivery, check that destination too.

Code injection is available on Core, Plus, Advanced and some legacy plans. Check that your site includes Code Injection before adding the widget.

If the button doesn’t show

  • Check that the address you’re on is listed in your Bopmigo project. Reports are only accepted from addresses you add.
  • Make sure the Squarespace site was published after you added the line.
  • Open the site in a private window, in case an old version is cached.
  • If your site has a Content Security Policy, allow https://bopmigo.com. See which parts.

Answer people where they reported

Reply from your inbox or straight from the email. Your reply appears in their Feedback window the next time they open it.

A team reply shown in the Feedback window
Your reply appears where they reported.
A report with a summary of what happened and what was expected
Every report starts with what happened and what they expected.

More: every website builder in one place · website options · collect feedback without code