Guides

Collecting feedback on a staging site before launch

Run a client review on staging without email chains: what to set up, who to invite, and how to keep staging feedback apart from live reports.

Short answer: add a feedback button to the staging site, list the staging address in your feedback tool, and give clients a short review window with a clear ask. Keep staging reports separate from live ones, by project or by address, so nothing from review week gets lost after launch.

A review week that works

DayWhat happens
MondaySend the staging link and three things to check: content, forms, phone layout
Tuesday to ThursdayClients report from the page; you fix and reply as you go
FridayWalk through open reports together, agree what moves to after launch

Setup checklist

  • Add the staging address to your Bopmigo project (or use a separate project for staging).
  • If staging is password protected, Bopmigo still works: it runs in the browser of whoever is reviewing.
  • Hide the staging site from search engines, as usual.
  • Before launch, remove the staging address or keep it for future rounds.
The Feedback window open on a changelog page
Every report notes the page it came from.
A discount code report with a related report marked in the list
Reports about the same thing are marked as related.

Will staging reports mix with live ones?

Only if you want them to. Use one project per site version, or filter by address.

Can clients review on their phones?

Yes. The Feedback button works on phones and tablets.

See also: how to test a website before launch · QA and user acceptance testing