Guides

Feature request template with a worked example

Use a short feature-request template to understand the task, current workaround and desired outcome, then collect requests with Bopmigo.

A useful feature request explains what the person is trying to do, what makes it difficult today and what a better outcome would look like. Bopmigo helps you collect that conversation inside your product and keep related requests together.

A short template to copy

Template
Steps:
1. Describe the task you are trying to complete.
2. Explain what gets in the way today.
3. Describe the result you would like.

Current workaround:
How often this comes up:
Page or screen:
May we contact you about this request?

Use the template as a conversation aid. If your product already supplies the page or account context, do not ask the person to type it again.

Example: prices in the customer’s currency

Part of the requestUseful detail
TaskCompare the cost of a booking before reserving.
Current problemPrices are shown in euros, so the customer converts them elsewhere.
Desired outcomeSee an estimated total in US dollars as well as euros.
WorkaroundUse a currency converter before deciding.
Question for the teamWould a price estimate help, or do you need to pay in that currency too?

Showing a converted estimate and accepting payment in another currency are different changes. A focused follow-up helps your team understand the request before it commits to a solution.

Currency requests grouped in a Bopmigo report
Read the original requests before deciding whether they share a need.

Keep the request separate from the decision

A request is evidence about a person’s task. Your team still needs to assess demand, effort and fit. Record what was requested and any decision in clear language, and avoid promising a delivery date before it is agreed.

Collect requests with Bopmigo

People choose Request or Idea in Feedback. Your team reads their message and any follow-up answers, checks related reports and replies in the conversation. When you need to learn more on your website, you can also start a focused message from People.

Review a sample request together

  • Submit a request from your test website.
  • Check that the original wording and useful context arrive.
  • Ask what task the requested change would help with.
  • Compare related requests before deciding whether to treat them as one need.

Start a seven-day Bopmigo trial, connect a test project and check the first report and reply. No credit card required.

Should a feature request name a solution?

It can, but include the task and reason too. That lets the team evaluate whether the suggested solution addresses the real need.

Is a request a roadmap commitment?

No. Tell the person what your team has decided and what is still being explored.